Refund Policy
HUMAN150 is free to use. You may (a) buy a ₹10 day pass for Advanced tools, or (b) give a voluntary donation.
1. Completed payments are non-refundable
A donation is a gift, and the day pass is a digital service delivered immediately after payment, so completed payments are generally not refundable.
2. When we will refund
- You were charged more than once for the same donation (duplicate payment).
- An incorrect amount was charged because of a technical error.
- Money was debited but the donation did not complete and was not automatically reversed.
- You paid for the day pass but Advanced tools did not unlock and we cannot fix it.
3. How to ask
Write to us within 7 days of the payment through our Contact page with the date, amount, and your Razorpay payment ID. We will check and reply as soon as we can.
4. How refunds are paid
Approved refunds go back to the original payment method (card, UPI or bank account) through Razorpay. After approval, it usually takes about 5 to 7 working days to show in your account, depending on your bank.
5. Failed payments
If a payment fails and your account was debited, the bank or payment partner normally reverses it automatically within a few working days. Please contact your bank or us if it does not arrive.